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Video embed

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  • #271305

    zcodaly
    Participant

    I am unable to watch youtube video on product page. I used both methods embedded and video link with the sam result.

    In the web console, I am getting this message :

    Refused to display ‘https://www.youtube.com/embed/M3sg3aaOFk0’ in a frame because it set ‘X-Frame-Options’ to ‘SAMEORIGIN’.

    What is the solution please ?

    #271327

    Hello,

    Please please, provide your site admin access to the private area, as well as product URL with the problem.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #271426

    zcodaly
    Participant

    Thank you for your prompt reply. Here are your credential :

    #271437

    Hello,

    You are trying to insert the wrong format of the URL. Please try this one: https://www.youtube.com/watch?v=M3sg3aaOFk0

    Use the same URL view for all the products.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)