Video isn’t playing in single product page
-
Hi, I have been added a video in a single product page but the video is not playing. How can I fix that?
Link: https://toolgine.com/product/gear-type-chaff-cutter-without-motordry-and-wet-chopper/
Hello,
I would like to request temporary admin access to the website to take a better look at the issue there.
Looking forward to collaborating with you!
Kind Regards
I have shared the login access in private content
Hello,
Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
Looking forward to collaborating with you!
Kind Regards
Hello,
Please navigate to WoodMart -> Patcher and apply the 478563 patch, then clear the cache and recheck the issue.
Let me know the result.
Kind Regards
Yes now it’s working fine but if you notice down below in the review section, rating starts are not appearing! for better understanding i have shared the screenshot of it.
Attachments:
You must be
logged in to view attached files.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Let me know the result.
Kind Regards
.
