VIDEO NOT COMING ON PRODUCT PAGE

im using youtube videos on the main product image , some products are reflecting the video perfectly , while some of them dont show any video .
i have double checked the link type
https://youtu.be/xyz
using the above format .
sharing links and screenshots of settings in private , please check and help

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Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Hi , i have attached the admin access details . kindly check

Sorry, but your website doesn’t work for us and we can’t check what is wrong there https://gyazo.com/8996dfe0b770a748481995cbb242b295

[thesarcasticsindhi]

Kindly recheck with the following details

• This reply was modified 2 years, 4 months ago by thesarcasticsindhi.
• This reply was modified 2 years, 4 months ago by thesarcasticsindhi.

kindly delete the above message ,
working login details attached below in private

Hello,

Our videos are attached to the product image. And since you have two similar images for your product the video will be the same for both images. You don’t need to place your product featured image in the gallery to make it work correctly.

Kind Regards

i know that using the same image in gallery is also not necessary .

but main issue is of videos , were you able to figure out the issue ?

You need to remove this duplicated image from the gallery and the video problem will be fixed.

okay , let me check and get back to you

[Author]

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