Video of the product

Good afternoon,
I need to know two things:
When I play the video of the product, it is not shown on the screen if I put it as the url of the video, but if I put it as a video in the gallery, under the product, it is shown. Why does this happen, because I have it hidden on YouTube maybe? (I am attaching the two different ways to do it)

And another thing: is there an option to mute the video from woodmart? Or do I have to do it from youtube?

Attachments:

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Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

In addition, provide the products you wanted to add to the video.

Best Regards

Here is the URL of the video that is not seen:

Here is the URL of the video that you can see:

Hello,

Please check the site admin access, I cannot log in.

Best Regards

Good afternon,
the login is ok,
what error are you getting?

Hello,

Please make sure that you insert the proper URL format: https://gyazo.com/9d326800832c170ccd8b5ed00c1bdef3

If you have any questions please feel free to contact us.

Best Regards

[Author]

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