Home Forums WoodMart support forum Video Playlist doesn`t work with Woodmart them

Video Playlist doesn`t work with Woodmart them

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #689023

    moctezuma008
    Participant

    Hi guys,

    The “Playlist video” from Elementor Pro doesn`t work together woth Woodmart… Done all test, and contacted before to Elementor CS and said the same… Please take a look :

    https://explorebacalar.com/explore-bacalar-shop/1-day-bacalar-custom-water-adventure/

    • This topic was modified 1 week, 6 days ago by moctezuma008.
    • This topic was modified 1 week, 6 days ago by moctezuma008.
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    #689084

    Hung Pham
    Participant

    Hi moctezuma008,

    Thanks for reaching to us.

    You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,
    Hung PD

    #689139

    moctezuma008
    Participant

    Hi Hung PD,

    Thanks for your reply, sorry to say, but I`ve done your suggestion several times through the week, done it one more time just as you susggested, with the same result… Any other way to fix it ? Tested it on Duck duck Go, incognito of Msft Edge, and Incognito of Chrome, ofc after cache purge.

    Regards,
    moctezuma008

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    #689215

    moctezuma008
    Participant

    Hi Hung PD,

    Any chance that my issue it`s on your pririty list? , I just deactivate one more time the pluggins a your expertise suggested, and still same results…

    Regards
    moctezuma008

    #689236

    Hung Pham
    Participant

    Hi moctezuma008,

    Thanks for your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #689337

    moctezuma008
    Participant

    Hi Hung,

    Thanks so much for helping out, I do appreciate it, I’ve been stuck for some days now…

    Regards, moctezuma008

    #689384

    Artem Temos
    Keymaster

    Hello,

    To fix this issue you need to return Elementor scripts to always be loaded on your website. Here is a screenshot of the option in Theme Settings -> Performance -> Plugins. https://gyazo.com/c75466c1a6cc3fa20587f458a870784c

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)