Video product

I have a small problem. When I want to set a product image, I would like to add a video as well. I add a video, but when I view the product, only the video appears; the product image no longer shows up. I would like a gallery to be created in the background so that both the product image and the video appear.

Hello,

Disable the “Autoplay” to see the image first – https://prnt.sc/SDErf4fxM-6Z, clear the cache and check how it works.

Kind Regards

I don’t want to disable autoplay, that s the only way? I have another website and it s working, with same theme https://2skin.ro/produs/bustiera-compressive-consciouslycu-2-bretele-cu-nivel-ridicat-de-sustienere/

Hello,

On another website, the video is assigned to the gallery, whereas in your current case, it’s assigned to the main image.

Let me know if you have any additional questions.

Kind Regards

But if I select here on gallery and I add an image I have the same resul, doesn’t work

I tryed, is not working

Hello,

Another site has the grid template for the gallery, on such templates the “autoplay” could work. On the galleries that are designed based on the carousel, the “autoplay” will not work for the product gallery items.

Here is an example: set the gallery based on the grid – https://prnt.sc/D8cYyck8ieQu, enable a video for the gallery item – https://prnt.sc/dZ3XQKG6-r9g and result – https://gyazo.com/40a69e6a931da49f8de5b43e00c82aa5

Kind Regards

Still not working, I think is something wrong with theme idk

Hello,

Your product had the same image for the gallery and main product image, in this case, the video could not work properly. When I uploaded another image for the gallery, it started to work well – https://gyazo.com/f95c43212904ba4efb18ce5cfb2f4f25

Kind Regards

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