Videos not working

I have added some video’s on products via YouTube links and they do not work. It just keeps loading but never shows

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

Yes, sure

Hello,

Add the code below into the “On document ready” area in Theme Settings -> Custom JS.

if ( document.querySelector('.woocommerce-product-gallery .wd-carousel-item.wd-with-video') ) {
		const tag = document.createElement( 'script' );
		tag.src = '//www.youtube.com/iframe_api';

		const firstScriptTag = document.getElementsByTagName( 'script' )[0];
		firstScriptTag.parentNode.insertBefore( tag, firstScriptTag );
}

Clear the cache and recheck the issue.

Kind Regards

It now works on other products except this one: https://mrmobility.co.za/product/milano-riser-recliner-dr-mobility/

Hello,

The above product doesn’t have a video – https://take.ms/br5Ky

I look forward to hearing back.

Kind Regards

I tried to upload this one but it doesn’t work: https://youtu.be/wPBQBkPwzJE?feature=shared

Hello,

On my side it works well – https://take.ms/9xNki

If there’s anything else we can do, please get in touch.

Kind Regards

[Author]

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