Home › Forums › WoodMart support forum › Vie port tag – Not scalable

Vie port tag – Not scalable

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • December 21, 2024 at 1:56 am #624323

    raminhos31
    Participant

    Hi,

    I just need some help please,

    The not scalable setting is on for mobile, however the website still zooming in mobile, i want to remove teh zoom and is not working, can oyu please advise,

    Thanks

    December 21, 2024 at 3:33 pm #624398

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry, I did not understand your issue properly. Can you please explain the issue with the help of a screenshot or small video to understand it better?

    Best Regards.

    December 23, 2024 at 12:33 am #624549

    raminhos31
    Participant

    Hi Aizaz,

    I want the website to not zoom in mobile, the settings are to not zoom and still zooming, please see image attached.

    Thanks

    Attachments:
    You must be logged in to view attached files.
    December 23, 2024 at 3:17 pm #624787

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    December 31, 2024 at 2:51 am #626357

    raminhos31
    Participant

    Hi ,

    Thank you for your help and apologises to reply now, please details credential in private

    Thanks

    December 31, 2024 at 12:53 pm #626422

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your given login details are not working. Can you please share the correct logins so I will check and give you the possible solution.

    Best Regards

    January 6, 2025 at 1:51 am #627465

    raminhos31
    Participant

    Hi,

    Please the details in private ,

    Thanks

    January 6, 2025 at 11:37 am #627565

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have checked your site and I did not observe any zooming on mobile. Could you please share a short video or more details to help us better understand the issue and reproduce it on your site?

    Best Regards

    January 17, 2025 at 2:36 am #630424

    raminhos31
    Participant

    Hi,

    Apologise for late reply.

    Please see the video attached, what i need is to remove the zoom on mobile and the setting to remove the zoom on mobile is on.

    Thanks

    January 17, 2025 at 2:37 am #630425

    raminhos31
    Participant

    Sorry was an error to upload the video, please see attched the video,

    Thanks

    Attachments:
    You must be logged in to view attached files.
    January 17, 2025 at 3:11 pm #630573

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all update the new version of the theme “WOODMART WordPress NEW: 8.0.6 RELEASED”, update the required plugin, and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards.

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)