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view cart bug long time page load

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #483376

    makexpertmodsrl
    Participant

    I have a problem with add to cart, when I add a product to the cart, and then go to View cart, it takes a very long long time until the cart page loads…please check
    Thank you

    #483561

    makexpertmodsrl
    Participant

    please help me with the above problem as soon as possible, Thank you

    #483705

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Looking forward to hearing back from you!

    Kind Regards

    #483865

    makexpertmodsrl
    Participant

    I checked and it doesn’t do the same, it loads quickly

    #483957

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    #483959

    makexpertmodsrl
    Participant

    ok confirm

    #483962

    Luke Nielsen
    Keymaster

    Hello,

    I see that while testing you have enabled all plugins back, could you please clone your site to the staging platform so I will test it there?

    I await your response.

    Kind Regards

    #483964

    makexpertmodsrl
    Participant

    what it is staging platform??? and how can i clone my site?

    #483968

    Luke Nielsen
    Keymaster

    Hello,

    Staging platform – also called a dev site where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

    #484184

    makexpertmodsrl
    Participant

    in the meantime I solved it, it was from the cart layout, I deactivated that layout and now it works like lightning
    Thank you ticket close

    #484185

    Luke Nielsen
    Keymaster

    Hello,

    Glad that the issue is solved.

    If you’d like to contact us, we are here for whatever questions you may have.

    Have a good day!

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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