view cart bug long time page load
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I have a problem with add to cart, when I add a product to the cart, and then go to View cart, it takes a very long long time until the cart page loads…please check
Thank you
please help me with the above problem as soon as possible, Thank you
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Looking forward to hearing back from you!
Kind Regards
I checked and it doesn’t do the same, it loads quickly
Hello,
Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
Looking forward to collaborating with you!
Kind Regards
Hello,
I see that while testing you have enabled all plugins back, could you please clone your site to the staging platform so I will test it there?
I await your response.
Kind Regards
what it is staging platform??? and how can i clone my site?
Hello,
Staging platform – also called a dev site where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Kind Regards
in the meantime I solved it, it was from the cart layout, I deactivated that layout and now it works like lightning
Thank you ticket close
Hello,
Glad that the issue is solved.
If you’d like to contact us, we are here for whatever questions you may have.
Have a good day!
Kind Regards
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