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Visual issue when translating a website using WPML and Elementor Pro

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #647525

    yordanddimov
    Participant

    Hi,

    I am currently working on an Arabic translation of the website using WPML. I am also using Elementor Pro.

    When I duplicated the homepage for the Arabic version, some sections, especially the product sections, did not appear correctly visually.

    What could be the reason?

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    #647753

    Hung Pham
    Keymaster

    Hi yordanddimov,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #647777

    yordanddimov
    Participant

    okay, thank you

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    #648021

    Hung Pham
    Keymaster

    Hi yordanddimov,

    1. Products

    Please make sure you translated products as well https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/

    2. Header

    Headers look same in both language, please double check https://ibb.co/0pGCH3jk https://ibb.co/pjz9G5gT

    Regards,

    #648077

    yordanddimov
    Participant

    Yes, when you login in the wp-admin they look the same, but when you open Mozilla, or Chrome incognito and open the Arabic website, the header, products, and the industries section don’t look the same.

    #648157

    Hung Pham
    Keymaster

    Hi yordanddimov,

    Looks like it’s cache issue. I kindly recommend you to purge cache of CDN, disable WP Rocket plugin temporary and double check.

    Regards,

    #648215

    yordanddimov
    Participant

    Yes, you are right. I`ve made a test by stopping the cache for the Arabic home page and everything was fine.
    Therefore this is another new problem because the cache plugin works perfectly with original English pages but with Arabic no. The pages are the same, the only difference is the language. What would be the problem?

    #648217

    yordanddimov
    Participant

    The problem was in the class “.wrapper” but I will repeat myself again. It wasn’t a problem with the English version, only with the Arabic pages

Viewing 8 posts - 1 through 8 (of 8 total)