Waitlist Confirmation Email Not Received – Assistance Needed

[bl4d3]

Hello,

I have enabled the waitlist feature, and it correctly displays for out-of-stock products. When I sign up for the waitlist with an email address, I see the message, “Please confirm your subscription to the waitlist,” which is fine. However, I’m not receiving any confirmation email.

I’ve already searched the forum and tried your suggested workaround:

add_filter(
    'woodmart_waitlist_schedule_time',
    function() {
        return MINUTE_IN_SECONDS;
    }
);

Unfortunately, this didn’t resolve the issue, and my inbox remains silent.

Please note that I am receiving all other emails sent by WordPress. I have manually configured an SMTP server using the WPForms SMTP plugin, which works correctly for other emails.

Could you please assist me in troubleshooting this problem?

Thank you in advance.

• This topic was modified 1 day, 10 hours ago by bl4d3.
• This topic was modified 1 day, 10 hours ago by bl4d3.

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

[bl4d3]

Yes of course.

• This reply was modified 23 hours, 45 minutes ago by bl4d3.

I’ve just noticed that I don’t receive an email notification when a product on my wishlist is back in stock.

I noticed that tests were conducted because I received emails saying that I subscribed to a product. In that case, have you found the issue?

Hello,

Here is my confirmation email – https://prnt.sc/SVu1AETUqsAd, it was sent to me immediately after submitting the form.

May I make any product as out of stock to check how it works with others?

Kind Regards

Hello,

I just ran a test, but unfortunately, I did not receive an email. Have you taken any action?

Best regards,
Roland

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To answer your question: Yes, please go ahead and do it.

Hello,

Here is a video – https://take.ms/hn8SU, still works well on my side.

Kind Regards

Okay… I can’t explain it. I’ve tried every one of my email addresses, and I’m not receiving any emails.

Very strange. It seems to be working now. Thank you.

Now I have the product back in stock… but I’m not being notified by email!?

It’s working now. Strangely, I don’t receive emails when I enter addresses that are on the same host.
Thanks for the support!

Hello,

Okay, understood. So the topic can be closed?

Thank you for your time.

Kind Regards

Yep!
Thx!

Hello,

You are welcome. Always remember that you can reach out to us with any questions you may have.

Have a good day!

Kind Regards

[Author]

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