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Waitlist problem
- This topic has 7 replies, 2 voices, and was last updated 5 months, 1 week ago by
Artem Temos.
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January 18, 2026 at 12:08 am #704899
hello.hellobloomParticipantHi,
After the update, I encountered an issue with signing up for the Waitlist. I have currently hidden it from my page, but when someone signed up, the confirmation message didn’t appear, neither a success nor a failure message. Also, if you create an account on my page and click on the Waitlist, the entire page crashes. Please, I need help with this.
I attached a photo about it. Can you please check it on?Thank you,
KingaAttachments:
You must be logged in to view attached files.January 19, 2026 at 10:17 am #704982Hello,
To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance for your cooperation.
Best regards
January 20, 2026 at 11:48 am #705225
hello.hellobloomParticipantHi,
I think we have found the reasen of the problem. Please check the private content.
Thanks,
KingaJanuary 20, 2026 at 12:21 pm #705235
hello.hellobloomParticipantother issue: if the product is back to the store I dont get any notification email, please try the Waitlist with the Test Product!
January 20, 2026 at 4:20 pm #705321There is a conflict with the
WooCommerce SimplePay Payment Gatewayplugin. It callsWC()->mailer()before the theme registers its own emails, which is why the waitlist emails do not appear in the WooCommerce Emails list — https://gyazo.com/4f4606d1244c718e0897e21a08f38095This can be seen in WooCommerce → Settings → Emails.
If the plugin is disabled, the emails are registered correctly — https://gyazo.com/b4b051271ea3f8013324f6482a95acb5
This issue is caused specifically by the plugin, because the same conflict occurs with other plugins that add their own WooCommerce emails. You can verify this using the
YITH WooCommerce Waitlistplugin, which also adds its own emails — https://gyazo.com/b76689ac352054abd4dff3a5036ffa52
When WooCommerce SimplePay Payment Gateway is enabled, these emails are also missing.The issue originates in the following file:
wp-content/plugins/wps-woocommerce-simplepay-payment-gateway/includes/WC_Gateway_SimplePay_WPS.php
specifically at this line:$mailer = WC()->mailer();January 25, 2026 at 10:54 pm #706004
hello.hellobloomParticipantThank you very much for your quick feedback, we are working on it.
Another issue we have found: please check the private video.The issue is that when a product becomes available in the webshop and I later change its stock quantity to 0, the change is reflected on the Hungarian site, but not on the English site. On the English version, the product still appears as available. This seems to be a synchronization issue, but I don’t understand why it’s happening, as we haven’t had this problem before.
January 25, 2026 at 11:19 pm #706011
hello.hellobloomParticipantPlease use for testing the Test Product, link is available below. Thank you,
KingaJanuary 27, 2026 at 4:42 pm #706301Please test how it works with the default theme and send us a screenshot so we can see if it is somehow related to WoodMart. Also, provide us with your actual admin access.
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