Wallet

Hi

We use a terra wallet system.
Add credit to your wallet, then cart and checkout page, everything is correct.
When paying by credit card, the transaction cannot be performed because the credit amount appears to be zero.
The error code “Price information must be greater than zero” appears.
When we talked to the payment infrastructure, they said that there was a mistake caused by the theme.
When we change the theme, the payment process takes place.
Please can you help me urgently?

Hi,

Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website. Also, you please disable all plugins that are not related to our theme and provide us your admin access so we can check it.

Thank you in advance

Hi
It is not possible for me to disable add-ons during these hours.
We have an active page.
We are also very happy with the theme.
Add credit from My Account page
Pay by credit card.
But pay by credit card appears zero cost.

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In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Kind Regards

Hi

I’m getting these errors.
Please I need urgent help.

These errors are not related to our theme. As you can see, they come from WooCommerce plugin files.

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