.wd-more-desc-btn not working for some products

Hi,
for some products the hover view more button not working, please see printscreen.
How can that be fixed?

Best regards,
Ivana

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Hello,

Please share the wp logins details in private content under the message area I will check and give you a possible solution.

Best Regards.

Hi,
sharing wp login details below.

Best regards,
Ivana

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you. Also change the child theme to parent theme.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards.

Hello,
no it still doesnt work even if I deactivate all 3rd party plugins – except Elementor, Woodmart Core and Woocommerce. Child theme changed to parent.
I have created staging environment, all plugins deactivated. Please check for possible solution. Accesses below:

Hello,

Please check both pages now after removing the browser and site cache. The view more button is showing fine now. I have added the small custom CSS code in the theme settings:

.wd-more-desc .wd-more-desc-btn:not(.wd-shown) {
    display: inline;
}

Best Regards.

Hello,
thank you. Still the solution needs more adjustment.
Some product descritpions with view more button show all block, and some not (they have blured area below, the text is not visible as a whole but must be scrolled). please see printscreens. The scrolling inside block of view more area can be accepted but the bluring should be removed. So the text is clearly visible.
Can you check a provide some solution?

Best regards,

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Hello,

Please try to use the below custom CSS code:

.wd-more-desc .wd-more-desc-btn {
     background: none;
}

Best Regards.

Ok, that worked! Thank you.

Best regards,

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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