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We cannot update “Product Style” in Theme Settings.
- This topic has 16 replies, 2 voices, and was last updated 9 months, 2 weeks ago by Artem Temos.
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AuthorPosts
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January 18, 2024 at 10:59 am #531066
mavipikselParticipantHello,
We are having a problem creating a “New Preset” for “Product Archive > Products Style” on the “Theme Settings” page. While customizations for “Header” or “Footer” appear live for the product category we want to change, no changes go live even though we disabled all “Inherit” options for “Product Style”.
Screen Records: https://recordit.co/wEkpcJsCUW
website url: https://argasafety.com/
January 18, 2024 at 11:22 am #531074
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
January 18, 2024 at 5:04 pm #531258
mavipikselParticipantHello, we share the details in the extra information section.
January 18, 2024 at 5:21 pm #531262
Artem TemosKeymasterPlease, deactivate all plugins in Dashboard -> Plugins. We will activate only theme-related.
Also, we can’t view your website at the moment and get this error https://gyazo.com/bb7036c943f20fb44c7a882f61e55179
January 18, 2024 at 6:10 pm #531266
mavipikselParticipantHi,
All plugins are deactivated.
We kindly request your quick response as there is an access problem on the site.
Thank you in advance.
January 18, 2024 at 6:53 pm #531282
Artem TemosKeymasterPlease, send us your FTP access as well.
January 18, 2024 at 7:02 pm #531298
mavipikselParticipantIn extra information…
January 18, 2024 at 8:28 pm #531322
mavipikselParticipantHello, is there any progress on your side?
January 19, 2024 at 10:19 am #531418
mavipikselParticipantHello, it is a big problem for us that all plugins are turned off while the site is live and access is disrupted for a long time. If the problem is due to conflicts between Woocommerce and Elementor plugins, can we enable other plugins? We kindly request your prompt feedback.
January 19, 2024 at 10:38 am #531431
Artem TemosKeymasterWe are working on this issue now and will back to you asap.
Kind Regards
January 19, 2024 at 12:44 pm #531480
Artem TemosKeymasterTry to add the following PHP code snippet to the child theme functions.php file to fix this
add_action( 'elementor/frontend/widget/before_render', function( $element ) { if ( 'wd_archive_products' !== $element->get_name() ) { return; } $settings = $element->get_settings(); if ( 'inherit' === $settings['product_hover'] ) { woodmart_set_loop_prop( 'product_hover', woodmart_get_opt( 'products_hover' ) ); } } );
Kind Regards
January 19, 2024 at 1:24 pm #531500
mavipikselParticipantThanks, looks like we can’t figure it out other than custom code. We are experiencing the same problem in other submenus of Product Archive. Unfortunately, the changes we made in the Sidebar are not reflected on the page. Do we need to open a new Topic for this?
January 19, 2024 at 1:35 pm #531503
Artem TemosKeymasterPlease, describe everything in details here if it is still related to presets.
January 19, 2024 at 2:09 pm #531526
mavipikselParticipantI share the information about the details you requested with the link in Extra Information.
January 19, 2024 at 4:16 pm #531591
Artem TemosKeymasterYou have a custom layout made for the product archives and it has its own options that may be not inherited from Theme Settings. Options that are not inherited can’t be changed using presets. https://prnt.sc/FsxxuSHX-Jin
We recommend you using different layouts for different categories and configure to your needs instead of using Theme Settings presets.January 19, 2024 at 4:29 pm #531602
mavipikselParticipantThank you very much for all your help. We will progress the work in accordance with your guidance. We wish you a nice day.
January 19, 2024 at 6:50 pm #531657
Artem TemosKeymasterYou are always welcome. Feel free to contact us if you have any further questions.
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AuthorPosts
Tagged: product style, theme settings
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