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We have found that the categories cannot be edited

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  • #478846

    CC
    Participant

    Hello good morning.
    We have found that the categories cannot be edited, we have deactivated the theme and activated the default storefront theme of wordpress to check if the problem was your theme or wordpress, and it is the theme since with storefront it can be edited without problem.
    I include images.

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    #478889

    Hello,

    I have visited your site and edit the product categories “Coches electricos radiocontrol” it is edited fine:
    Screenshot for clarification:
    https://ibb.co/HKn1TvW

    Check back your site after completely cleaning the browser cache.

    Best Regards.

    #478942

    CC
    Participant

    Sorry, still the problem.
    I have cleared the cache and tried it on chrome and edge. And the problem continues. edge capture

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    #479008

    Hello,

    I have edited the category in edge. It is fine.
    Screenshot for clarification:
    https://ibb.co/bmNc1mJ

    Please try to edit it in the incognito mode and check the issue.

    Best Regards.

    #479054

    CC
    Participant

    He desactivado un plugin de woocommerce de descuentos y he activado otro y al parecer va mejor. Aunque no debería tener problemas porque se muestra perfectamente en storefront

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    #479113

    Hello,

    Your issue has been resolved or not. It is your browser cache. Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Best Regards.

    #502704

    CC
    Participant

    yes it has been resolved, thank you

    #502711

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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