Website Breaks After Installing WPML Plugin

Good day! Do you have any solution for this issue please? After installing the WPML plugin, the website breaks and becomes incompatible. I really need the website to support both French and English, but currently, when you click on “French,” the entire site breaks.
Please take a look at the screen recording video to see exactly what happens. Let me know if there’s a possible fix.
For now, I will temporarily deactivate the WPML plugins until we find a solution.
Thank you!

Here is the screen recording video ( Wetransfer URL )

Hello,

1. Disable the Sidebar for the translated page – https://prnt.sc/94V_ZDHP2pne

2. In the French version, those sliders show as a draft – https://prnt.sc/FZWpujtL97KM so translate them correctly or publish and recheck the issue.

Kind Regards

Good morning I followed your instructions but the problem is still the same (see screenshot) .. I translated the slides and the sidebar in home page – without –
please any solution ? I will again temporarily deactivate the WPML Plugins

please see screenshots

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Hello,

1. Here is a video that is related to disabling the sidebar – https://dropmefiles.com.ua/en/U6MQN

2. Published the translated sliders and now it looks well – https://prnt.sc/uzTjR9ZWoDCu

Kind Regards

Thank you! please review the attached screenshots. After switching to the French version by clicking “Français,” we noticed several issues:

Some categories have disappeared

Sticky menu icons are missing

Sub-menus in the sticky menu are no longer visible

Multiple pages, including “About Us,” appear broken ( all pages)

Some products are missing from the homepage

Could you please confirm if these issues are due to WPML compatibility with the theme , or if it’s just a matter of incorrect settings?

Thank you! please review the attached screenshots. After switching to the French version by clicking “Français,” we noticed several issues:

Some categories have disappeared

Sticky menu icons are missing

Sub-menus in the sticky menu are no longer visible

Multiple pages, including “About Us,” appear broken ( all pages)

Some products are missing from the homepage

Could you please confirm if these issues are due to WPML compatibility with the theme , or if it’s just a matter of incorrect settings?

Attachments:

You must be logged in to view attached files.

Hello,

1. Translated product is a draft – https://prnt.sc/LeDBOw7vhYi7 , if we change it and publish, here is the result – https://prnt.sc/zVy8kW7TXtqi , do the same for another category product.

2. For the translated menu upload images – https://prnt.sc/3Ms4B30ACUOJ

3. The HTML Block for that menu item is not defined – https://prnt.sc/67Vt3jO_s4Ih

4. On those pages, the sidebar is enabled, you need to edit that page in French and disable the sidebar – https://prnt.sc/z6ESjANaJVbV

5.

Some products are missing from the homepage

It’s because some of them are in draft in French, you need to publish them.

6. This is the issue of the incorrect configuration. Our article on how to use it with the theme – https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/

Kind Regards

ok thank you you’re the best … tomorrow I will check that issue and follow your instructions and then I will get back to you if it didn’t work

Hello,

Okay, I will wait for your response.

Thank you for your time.

Kind Regards

OMG, I deleted all the WPML plugins, but their data is still on the website. The duplicated slides are still showing on the homepage, and the duplicated products are still showing in each category.

Even though I removed the WPML plugins, all the duplicated products are still there on the same page ….. especially on the homepage. I’m still spending time deleting them one by one, but nothing was removed automatically after deleting the plugins.

And when I was deleting the duplicated categories, many products were moved to the “Uncategorized” section. It really messed up the product organization on the website.

Also please how we can make Single post featured image bigger here : (see screenshot)

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Could you please help me figure out how to delete all the duplicated media and other content added by WPML?
I’ve already removed the WPML plugin, but the duplicated media files and products are still there. I tried using a plugin like “Media Cleaner” to remove unused media, but unfortunately, it ended up deleting files that were still being used across the site…..

I want to delete only the WPML-related data… duplicated media, products, categories, etc without removing media that’s used in content or breaking the website.
Could you guide me on the safest way to do that?

Hello,

WPML is not fully disabled – https://prnt.sc/YMijxZceaK2-

Let me know the result.

Kind Regards

nothing changed ! everything is the same… it show 6 slides on home page instead of 3 .. all media duplicated . all products everything even I deleted WMPL plugins

1. In this case, remove duplicated items – https://prnt.sc/cO8F7UfqE5oJ

2. Navigate to Theme Settings -> Page title -> and change the “Page title size” – https://prnt.sc/k0cOyRkVsM4p

Kind Regards

Could you please help me figure out how to delete all the duplicated media and other content added by WPML?
I’ve already removed the WPML plugin, but the duplicated media files and products are still there. I tried using a plugin like “Media Cleaner” to remove unused media, but unfortunately, it ended up deleting files that were still being used across the site…..

I want to delete only the WPML-related data… duplicated media, products, categories, etc without removing media that’s used in content or breaking the website.
Could you guide me on the safest way to do that?

Hello,

Please contact WPML with this question, they might provide a quick solution to this, because unfortunately, we haven’t encountered this before. This is something related to the plugin itself.

I await your response.

Kind Regards

they are not answering… any solution how to delete their data without affecting the website?

Hello,

Sorry, currently we do not have a specific solution as we haven’t encountered this before. Most likely, this issue is related to their plugin, so it would be better if they investigate it from their end as well.

Let me know the result.

Kind Regards

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