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Website crashes and cannot be repaired

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #176661

    mingming860
    Participant

    Hello, I purchased the woodmart theme.

    When I opened the website this morning, the layout of the website was confusing (the text and pictures could not be aligned, please open http://www.gentlepen.fr).

    I deleted the woodmart theme and reinstalled it. It was still an error.
    I deleted all wordpress and reinstalled wordpress and woodmart, the error persisted.

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    #176689

    mingming860
    Participant

    Uninstalling and then reinstalling woodmart, the error persists.
    I even deleted wordpress for a fresh start, but still couldn’t save the topic.

    Strangely, when I use the default theme, the error disappears and all text and pictures are displayed normally.
    So the error only exists in woodmart.

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    #176722

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide the admin access to the WordPress clean installation as well as FTP access to the private are. Please specify which demo you want to upload.

    Best Regards

    #176731

    mingming860
    Participant

    Hello, I tried to reinstall wordpress and woodmart for the 3rd time. Miracles appeared and the website returned to normal. This is not my technology. It is a miracle.

    I continue to use the theme of minimalism.
    However, there is a new problem. Two Footers appear. I cannot delete the first one. Please help me delete it (in the red circle).

    Please ignore the color of the font. I added colors to make it easier to adjust the font and size.

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    #176760

    Hello,

    I can not get to your site: https://prnt.sc/r8pwvu

    Please check the Theme Settings > pre-footer area, if you see the shortcode try to remove it, perhaps this is pre-footer area. If it is not, check the bottom rows of your home page.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)