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Website design is broken after update

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #650962

    tanisbr1
    Participant

    Hi there, can someone please look at my website? After the update, my website broke. The design and layout are messed up including the headers and footers etc. I tried deactivating all of the plugins to see if I could narrow down the issue and it doesn’t fix the problem. The website broke after I updated the theme. Thanks!

    #651015

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us regarding the issues you are experiencing with your website’s design after the update. We’ve attempted to visit your website but encountered a 403 error, which prevents us from accessing it. Please refer to this screenshot for reference: https://gyazo.com/1c7c9d71214e7af86758545e039bcecf.

    To assist you further, could you please ensure that our support team has access to your website?

    Once we are able to access your site, we will be better positioned to identify and resolve the problem with the theme’s update and restore your website’s design.

    Looking forward to your response.

    Regards

    #651249

    tanisbr1
    Participant

    What country are you located in? I can open the website up to that country. Currently only the United States is permitted to purchase from the website.

Viewing 3 posts - 1 through 3 (of 3 total)