Home › Forums › WoodMart support forum › Website design is broken after update
Website design is broken after update
- This topic has 7 replies, 2 voices, and was last updated 4 weeks, 1 day ago by
Artem Temos.
-
AuthorPosts
-
April 2, 2025 at 1:56 am #650962
tanisbr1ParticipantHi there, can someone please look at my website? After the update, my website broke. The design and layout are messed up including the headers and footers etc. I tried deactivating all of the plugins to see if I could narrow down the issue and it doesn’t fix the problem. The website broke after I updated the theme. Thanks!
April 2, 2025 at 9:15 am #651015
Artem TemosKeymasterHello,
Thank you for reaching out to us regarding the issues you are experiencing with your website’s design after the update. We’ve attempted to visit your website but encountered a 403 error, which prevents us from accessing it. Please refer to this screenshot for reference: https://gyazo.com/1c7c9d71214e7af86758545e039bcecf.
To assist you further, could you please ensure that our support team has access to your website?
Once we are able to access your site, we will be better positioned to identify and resolve the problem with the theme’s update and restore your website’s design.
Looking forward to your response.
Regards
April 2, 2025 at 11:18 pm #651249
tanisbr1ParticipantWhat country are you located in? I can open the website up to that country. Currently only the United States is permitted to purchase from the website.
April 3, 2025 at 10:21 am #651335
Artem TemosKeymasterHello,
No problem; we will use VPN. Please disable all plugins that are not related to our theme and switch to the parent theme temporarily.
Kind Regards
April 3, 2025 at 8:15 pm #651587
tanisbr1ParticipantDoes this include disabling the plugins that are woo commerce related? You have my full permission to do what you suggested above.
April 3, 2025 at 8:23 pm #651588
tanisbr1ParticipantI did as you asked above
April 3, 2025 at 9:48 pm #651598
tanisbr1ParticipantThe parent theme seems to work fine with the plugins turned on, but the child theme is not
Do you have any suggestions as to why this would break after the update? It’s almost like wp bakery is not active for the child theme but it is for the parent. Your help is appreciated!
Thank you!April 4, 2025 at 9:12 am #651654
Artem TemosKeymasterTry to replace the code in the
functions.php
file of the child theme with the following to fix this<?php /** * Enqueue script and styles for child theme */ function woodmart_child_enqueue_styles() { wp_enqueue_style( 'child-style', get_stylesheet_directory_uri() . '/style.css', array( 'woodmart-style' ), woodmart_get_theme_info( 'Version' ) ); } add_action( 'wp_enqueue_scripts', 'woodmart_child_enqueue_styles', 10010 );
-
AuthorPosts
- You must be logged in to create new topics. Login / Register