Website disappeared completely after update

Hi,
We have updated to the most recent version. All required plugins are updated as well. Unfortunately, the website is completely gone as you can see on http://designbadkamers.divi-test.nl/
Only a part of the header is visible. please help!!

Really hope to hear from you soon.
Regards,
Johan

Hello,

Please restore the site from the backup.

If you customized the parent theme, install and activate the child theme and move all the custom code to the child theme.

Move all CSS to the Theme Settings > Custom CSS, all the custom JS to the Theme Settings > Custom JS.

Deactivate the plugins not related to the theme.

Then update the theme, and activate the plugins one by one.

If you still have the problem, restore the site from a backup and provide all the site admin access as well as FTP.

Best Regards

Hi,
I have done what you told me to do, but the result is the same. We are using a child theme and all custom CSS is in the Theme settings.

Really hope you can help us out.
Regards,

Johan

Hello,

Please check your credentials I cannot log in the admin panel nor FTP https://prnt.sc/qcjb0x

Best Regards

Strange. Please see https://prnt.sc/qcjt99
Use insecure FTP instead and see private content for the updated credentials

Hello,

Your theme has been updated. Please check https://gyazo.com/d3f8a86b360003e8a25e42baba730429

Best Regards

[Author]

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