website does want to add Variable Products to cart

When ever my customers are trying to add a product to cart (Variable Products to be exact), it shows this message, “Please select some product options before adding this product to your cart” even though weight have been selected.

i have tested with storefront theme and everything works fine there the issue is with the woodmart theme.. website is https://indiansweets.co.nz

a reply (help) will be very much appreciated

Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website. I will check and give you a possible solution.

Best Regards.

please refer to provide message for login details

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Best Regards.

i had already mentioned in my very first comment that i have tested with Storefront theme and everything works fine with that theme and you are asking that again. we have wasted 2 days and due to time difference , another day will be wasted.

Did you even login with the credentials you requested??

AGAIN: THE WEBSITE WORKS FINE WITH STOREFRONT THEME

Hello,

After enabling the parent theme and disabling all third-party plugins, the issue is gone, here is a video.

So the issue is either in the third-party code in the child theme or in the third-party plugins. Check back your site after completely clearing the browser cache.

Best Regards.

[Author]

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