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Website Emails Going to Spam Folder

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #672135

    ivoltbg
    Participant

    Hello,

    why are all messages from the website (registrations, orders, contact forms, etc.) going to the spam folder of the email?

    #672139

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #672182

    ivoltbg
    Participant

    Hello,

    I checked with other theme and the problem remains. I upload an image.

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    #672192

    Luke Nielsen
    Keymaster

    Hello,

    In this case, the issue is not related to the theme because the same happens on the default theme. I suggest you contact WooCommerce support for further solutions.

    Kind Regards

    #672232

    ivoltbg
    Participant

    Hello,

    thank you. Next time when I have such an issue I will swap themes to recheck the issue between themes.

    You can close topic.

    Best regards

    #672241

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for your understanding and for testing with another theme. If you have any more questions or run into any other issues in the future, feel free to reach out to us. We are always here to help.

    Best regards

Viewing 6 posts - 1 through 6 (of 6 total)

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