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Website Erorr
- This topic has 14 replies, 2 voices, and was last updated 5 years, 3 months ago by
Artem Temos.
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AuthorPosts
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December 3, 2019 at 8:12 am #160704
hbbhomeParticipantDecember 3, 2019 at 8:30 am #160710
hbbhomeParticipantwe are doing domain exchange. On the server we created the name hbbhome alad.
It was https://hbbhome.com instead of https://turkmobilya.com.
We have changed the sobra password to https://hbbhome.com instead of https://turkmobilya.com with mysql query. but we get errors.
December 3, 2019 at 9:12 am #160705
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
December 3, 2019 at 9:21 am #160718
hbbhomeParticipantHello,
thanks..
December 3, 2019 at 9:55 am #160727
Artem TemosKeymasterWe can’t even enter the dashboard. This error is not related to our theme. It seems that you missed some files or they are damaged after the transfer. You need to restore a backup if you have or reinstall the WordPress completely.
December 3, 2019 at 10:51 am #160745
hbbhomeParticipantHello,
I installed wordpress from scratch as you say. There is a situation that does not go well in the theme alone. Would you check?
December 3, 2019 at 11:22 am #160747
Artem TemosKeymasterPlease, post your admin access via the private content field only since it is visible to other visitors.
And we can’t enter with this password.December 3, 2019 at 12:39 pm #160785
hbbhomeParticipantHello
December 3, 2019 at 1:05 pm #160794
Artem TemosKeymasterWhat exact problems do you have on your website now? Please, describe in details with some screenshots.
December 3, 2019 at 1:09 pm #160798
hbbhomeParticipantHello,
We receive errors as follows. js and css I think there is a problem. can’t you open https: //hbbhome.com?
home page header : http://prntscr.com/q5kkc3
home page slider : http://prntscr.com/q5kkle
wp-admin : http://prntscr.com/q5kkztDecember 3, 2019 at 1:16 pm #160801
Artem TemosKeymasterWe see a JS error and some file is still corrupted. Check the screenshot https://gyazo.com/30f4fba2eb25b0817a3d7c00619b3247
December 3, 2019 at 1:18 pm #160805
hbbhomeParticipantHello,
yes I know that.
How can we solve it? Please help 🙁December 3, 2019 at 2:06 pm #160820
Artem TemosKeymasterBut the file is corrupted, then you need to reinstall the plugin or WordPress or the theme whenever this file is coming from. And we don’t know what else files are missed/damaged on your website. We can hardly help you in this situation since it is not a theme bug or issue.
December 4, 2019 at 7:28 am #160953
hbbhomeParticipantthank you so much
December 4, 2019 at 8:09 am #160968
Artem TemosKeymasterYou are welcome. Feel free to contact us if you will have any additional questions.
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