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Website Erorr

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #160704

    hbbhome
    Participant

    Hello

    Our site now gives an error. Can you help me very urgently?

    http://prntscr.com/q5fjin

    #160710

    hbbhome
    Participant

    we are doing domain exchange. On the server we created the name hbbhome alad.

    It was https://hbbhome.com instead of https://turkmobilya.com.

    We have changed the sobra password to https://hbbhome.com instead of https://turkmobilya.com with mysql query. but we get errors.

    #160705

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #160718

    hbbhome
    Participant

    Hello,

    thanks..

    #160727

    Artem Temos
    Keymaster

    We can’t even enter the dashboard. This error is not related to our theme. It seems that you missed some files or they are damaged after the transfer. You need to restore a backup if you have or reinstall the WordPress completely.

    #160745

    hbbhome
    Participant

    Hello,

    I installed wordpress from scratch as you say. There is a situation that does not go well in the theme alone. Would you check?

    #160747

    Artem Temos
    Keymaster

    Please, post your admin access via the private content field only since it is visible to other visitors.
    And we can’t enter with this password.

    #160785

    hbbhome
    Participant

    Hello

    #160794

    Artem Temos
    Keymaster

    What exact problems do you have on your website now? Please, describe in details with some screenshots.

    #160798

    hbbhome
    Participant

    Hello,

    We receive errors as follows. js and css I think there is a problem. can’t you open https: //hbbhome.com?

    home page header : http://prntscr.com/q5kkc3
    home page slider : http://prntscr.com/q5kkle
    wp-admin : http://prntscr.com/q5kkzt

    #160801

    Artem Temos
    Keymaster

    We see a JS error and some file is still corrupted. Check the screenshot https://gyazo.com/30f4fba2eb25b0817a3d7c00619b3247

    #160805

    hbbhome
    Participant

    Hello,

    yes I know that.
    How can we solve it? Please help 🙁

    #160820

    Artem Temos
    Keymaster

    But the file is corrupted, then you need to reinstall the plugin or WordPress or the theme whenever this file is coming from. And we don’t know what else files are missed/damaged on your website. We can hardly help you in this situation since it is not a theme bug or issue.

    #160953

    hbbhome
    Participant

    thank you so much

    #160968

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you will have any additional questions.

Viewing 15 posts - 1 through 15 (of 15 total)