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Website is experiencing Technical Issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 26, 2020 at 2:37 am #221249

    silbang
    Participant

    There’s an email that I have received after an update of the theme. Can you check this? Thanks!

    August 26, 2020 at 6:09 am #221273

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 26, 2020 at 7:49 am #221305

    silbang
    Participant

    Please Check:

    August 26, 2020 at 7:56 am #221311

    Artem Temos
    Keymaster

    We don’t see any errors on your website at the moment.

    August 26, 2020 at 8:11 am #221316

    silbang
    Participant

    The WordPress emailed me after an update of the theme.

    Here is the email that I received:

    August 26, 2020 at 8:11 am #221317

    Artem Temos
    Keymaster

    Maybe you tried to open the website during the update. We don’t see any problems now.

    August 26, 2020 at 8:12 am #221318

    silbang
    Participant

    No, I had waited for it to finish before I open the website.

    August 26, 2020 at 1:13 pm #221319

    Artem Temos
    Keymaster

    This error literally says that one of our theme files is missed. And if it works correctly now, then this file already uploaded.

    August 27, 2020 at 1:54 am #221532

    silbang
    Participant

    Okay, the way I update the theme is to copy and replace it.

    August 27, 2020 at 6:05 am #221541

    Artem Temos
    Keymaster

    OK, do you have any additional questions on this issue?

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Viewing 10 posts - 1 through 10 (of 10 total)