WEBSITE LAYOUT BROKEN AFTER UPDATE TO 5 (again)
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Hi,
somehow my original topic was blocked and I couldn’t add any replies.
I have now configured the requested privileges for the xtemos user.
the login details are the same.
Hello,
I had to close your ticket as some other user jointed it as the result it was difficult to work with the topic. I see your previous topic do not worry.
Please restore your site once again. This attempt to update has failed.
Best Regards
I have restored the site.
Hello,
We have updated the theme. Please check now. All the settings have remained as they were.
Best Regards
Hi,
the layout seems now as it should be. Thanks a lot for your help.
Could you let us know what was the issue? Maybe I can remove customizations that were preventing the correct upgrade. I am concerned that for the next update I will not be able to do restores that easily as the online shop will be open by then.
Hello,
The second attempt was successful. In any case, make the full backup bore each upgrade. Everything should be ok with further upgrades. I do not close this topic, if you have any problems with the next upgrade, contact us, we shall help asap.
Best Regards
.
