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Website Search Bar and Categories Link Not Working

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  • #592115

    bishalstha76
    Participant

    Hi,

    Can you please help me with this issue? The search bar and categories are not working for some reason. Like when i type something in search bar, it shows, but when I press enter to search, it says nothing found. Also If i click on any category, it says nothing found. Please let me know what caused this and how to solve this.

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    #592206

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #592269

    bishalstha76
    Participant

    Hi, when we switch to storefront theme – with all the plugins on, it works fine. But when we switch back to the wood mart theme, it gives the error: No products were found matching your selection.

    Note: I have recently updated to latest wordpress.

    This makes me think this is theme related issue. Please let us know if other users have experienced similar problem and if there is a fix for this. We are loosing quiet a lot of sales.

    Thank you.

    #592270

    bishalstha76
    Participant

    Website login:

    #592274

    bishalstha76
    Participant

    HI, it’s been fixed guys. The problem was with the new theme feature: Show Out of Stock Products at the end.

    This was causing the issue.

    #592422

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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