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Website signup problem

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #206416

    KETIGIVONI
    Participant

    Hi, I have 2 problems with the site
    1. When you click Register on the page, the page refreshes itself and stays in the same place and only moves to the same address with # at the end:
    https://new.shak-it.co.il/my-account/#
    Sometimes it works and sometimes it doesn’t.
    I have attached a photo.
    2. When it works, it opens a window where you can only put an email without the ability to set the password, and then it sends it to the email. in Your demo I saw that there is a possibility for a regular registration form where the password can also be entered. How to do it?
    I have attached a photo.

    I’ve attached the access to WordPress

    Attachments:
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    #206433

    Eric Watson
    Participant

    Hello,

    1) The screenshot did not load try reducing image size.

    2) Try to disable this options http://prntscr.com/t6b08x

    Kind Regards
    XTemos Studio

    #206435

    KETIGIVONI
    Participant

    I have re-attached the file.
    The problem is that when you click on a registr it does not move to the registration window and leaves on the same page. Only after I refresh the page does it work.

    Attachments:
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    #206437

    Eric Watson
    Participant

    The problem is due to an error in js most likely due to the optimization plugin, try disabling it.
    http://prntscr.com/t6b7kl

    Kind Regards
    XTemos Studio

Viewing 4 posts - 1 through 4 (of 4 total)