Website Slides is loading slowly

hello,
I visit Web-Site Link via Incognito browser and true mobile device.
but the website demo Slides is loading slow in computer and mobile device,
the loading takes about over 1/2 minutes on computer and over 1 minutes on mobile phone.
my network is ok,
what is wrong with them? How can them be faster?

I upload the video to show the website performance

[Luke Nielsen]

Hello,

I do not think that the issue is in the Slider itself. The site in general loads slowly.

Confirm permission to deactivate 3rd party plugins and enabling the parent/default theme so I can investigate that issue.

Kind Regards

• This reply was modified 3 weeks, 3 days ago by Luke Nielsen.
• This reply was modified 3 weeks, 3 days ago by Luke Nielsen.

OK，pls have a investigate

no any news?

Hello,

Sorry for the delay.

Currently, I see that a page loads more than 1s, here is a video – https://take.ms/xDyUz, even if it loads around 2s, it’s okay.

Please clarify how to replicate the issue as you showed in your videos.

Kind Regards

Why was the website loading slowly before?
Could you pls inform me how solve this problem?

Hello,

In most cases, loading for 1-2 minutes is related to the unstable server. When it happens again, let me know.

Thank you for your time.

Kind Regards

ok

Hello,

Great. Thank you for your time and have a good day.

I hope you will not have the same issue again.

Kind Regards

Please clarify how to replicate the issue as you showed in your videos.
—I want to know about website speed on difference device, so I try to open it on my computer and mobile phone.
as you can see the photo the slide shown take about 10s
on the mobile phone, the slide also was also slow

Attachments:

You must be logged in to view attached files.

Hello,

This https://take.ms/mBaPI diagram is related to all scripts, styles, fonts, images, not to the slider itself.

On my side the page and slider load fast – https://take.ms/PzfuNV

Kind Regards

[Author]

Posts