website slow

kindly, after latest theme updated the website very slow and take too long to load pages (.

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Hello,

Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

Regards

Hi
yes, and the site return to normal speed but when we reactivate woodmart theme i think we have problem on it or in WPBakery Page Builder plugin

Please, provide us your admin and FTP access so we can log in and check this on your side.

Thank you in advance.

hi

Could you please also provide FTP access, turn off all third-party plugins and activate the parent theme.

Regards

I didn’t have ftp account, you can do that in wordpress

For debug the code, we need access to the files, ask your hosting to create an FTP account for you.

Regards

ok

Hello,

We cannot log in using this data http://prntscr.com/oy6yph

Kind Regards
XTemos Studio

we added this code in function.php

/** Disable Ajax Call from WooCommerce */
add_action( ‘wp_enqueue_scripts’, ‘dequeue_woocommerce_cart_fragments’, 11);
function dequeue_woocommerce_cart_fragments() { if (is_front_page()) wp_dequeue_script(‘wc-cart-fragments’); }

after that the website increase the speed.
i will send you ftp account after one hour.

please can you help me shortly!

We did a lot of tests and tested with a standard theme and the speed are very bad both with our theme and with a standard one everything indicates that the problem is with the server, we recommend contacting the hosting support with this question.

https://prnt.sc/oymk93

Kind Regards
XTemos Studio

we find table “icl_string_pages” which included by wpml with 4 GB size when we resolve it, the website return to normal speed

Hello,

We all have difficulties loading your site from time to time in the admin panel, we get such errors. Try contacting support WPML to solve the problem with your database.

http://prntscr.com/oz5sj9

Kind Regards
XTemos Studio

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