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Website speed
- This topic has 14 replies, 2 voices, and was last updated 3 years, 3 months ago by
Artem Temos.
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April 28, 2022 at 10:28 am #371602
DrakemanParticipantCan you please help me with the speed of the page? I currently have it completely set up, I only use really needed plugins. I tried various optimization tools but I got the most performance through WP Rocket. GT Matrix shows A / B … Google Insight shows 80/95. Of course, the values change with each measurement, but they are about the same.
Despite the good score, user interaction is terrible. According to Query Monitor, it takes more than 6 seconds to load a product page and more than 8 seconds to load.
When I used another template based on Elementor, the interaction improved. How to improve user interaction in your template?
Thank you
April 28, 2022 at 3:29 pm #371702
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
April 29, 2022 at 9:32 am #371901
DrakemanParticipantI have tested it without any additional plugins, but OK… another try.
April 29, 2022 at 9:39 am #371906
Artem TemosKeymasterPlease, disable the Query monitor as well and switch to the parent theme temporarily.
Thank you
April 29, 2022 at 10:19 am #371920
DrakemanParticipantDone, QM is disabled and theme is switched to the parent..
still the sameApril 29, 2022 at 10:36 am #371927
DrakemanParticipantIf you check this video, you see that site is start loading after 2.3s. Why so late? What is happening before this “silence” time?
https://gtmetrix.com/reports/eshop.prisma.sk/fdhcDGDt/#video
April 29, 2022 at 12:20 pm #371956
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
April 29, 2022 at 3:18 pm #372020
DrakemanParticipantHello
I turned on the default TwentyTwenty theme and the result is incomparable
wentyTwenty: https://gtmetrix.com/reports/eshop.prisma.sk/53A0Krom/
Woodmart: https://gtmetrix.com/reports/eshop.prisma.sk/J5BAyx7s/
There will be no mistake in hosting, because now it goes well with another topic.
I ask for a solution from you.
ThanksApril 29, 2022 at 3:23 pm #372022
DrakemanParticipantThere will be no error in hosting, because now it goes well if another template is enabled
April 29, 2022 at 3:50 pm #372025
Artem TemosKeymasterIt might be slower because of Elementor. You use a lot of HTML blocks on the page. Try to remove them all (from the menu and footer for example) and check the speed. Note that when you switch to the default theme your website is almost empty.
Kind Regards
May 2, 2022 at 9:15 am #372407
DrakemanParticipantHello,
thank you for hint but it does not help. I have removed all HTML blocks from menu and also from bottom but the speed is still without change… user interaction is very slow…
any other ideas please?May 2, 2022 at 10:02 am #372414
DrakemanParticipantI have also moved website to another hosting and it is the same. Please advice
May 2, 2022 at 10:16 am #372415
Artem TemosKeymasterCould you please try to move it to Cloudflare or Kinsta hosting for a trial period? Send us the access to the website hosted there so we can check the performance on that server.
Thank you in advance.
May 6, 2022 at 8:54 am #373535
DrakemanParticipantHello,
website is on Cloudflare and uses WP Rocket plus it have enabled optimization in your them plus some in Elementor.User’s interaction is very very bad. I have tried everything. GTMatrix and similar tools shows good results but the interaction is not good. When I used Flatsome theme, it was extremely fast but your theme have good functions…
At the present, it contains some more plugins, but during your test you can disable them. My DB has been backup-ed . Please do something with that speed.
May 6, 2022 at 9:21 am #373553
Artem TemosKeymasterHello,
We tested your website but don’t see any problems with our theme. Yes, it is slow but it is due to your server or installed plugins. If you think that it is caused by WoodMart, then we can return your money back. Request a refund here https://themeforest.net/refund_requests/new
We are very sorry for the inconvenience.
Kind Regards
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