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Website Suddenly Returning 404 / Blank Pages – WoodMart + Elementor

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  • #722161

    x.converge.studio
    Participant

    Hello,

    I’m experiencing a critical issue with my WordPress website and would appreciate your assistance.

    Theme:
    WoodMart (Child Theme)

    Plugins:

    Elementor
    WoodMart Core
    XTemos Post Types
    WooCommerce

    Background:
    The website was installed through Hostinger. After installation, the website was working correctly for several days.

    Issue:
    The website suddenly stopped loading.

    Symptoms:

    Frontend homepage returns a blank white screen for visitors.
    When logged into WordPress admin, pages load as blank pages.
    Elementor cannot load page previews and displays “The preview could not be loaded.”

    This has happened before. On a previous occurrence, I found that several plugins had become deactivated automatically. Re-activating them temporarily restored the site. This time, all required plugins are active but the issue remains.

    Checks Already Performed:

    WordPress Address and Site Address are both set correctly to:
    https://rinatomdf.com
    Homepage is correctly assigned to “Home Parallax” under Settings → Reading.
    Permalinks have been re-saved.
    wp-config.php database credentials appear correct.
    .htaccess appears to contain standard WordPress rewrite rules.

    Debug Log Messages:
    I am seeing the following warnings/notices:

    Elementor frontend dependency not registered:
    “elementor-post-xxxx was enqueued with dependencies that are not registered: elementor-frontend”
    WoodMart setup wizard warnings:
    “Undefined array key ‘elementor'”
    “/wp-content/themes/woodmart/inc/admin/modules/setup-wizard/class-install-plugins.php”
    Product post type not registered:
    “The post type ‘product’ is not registered”

    These messages make me suspect that Elementor, WoodMart Core, WooCommerce, or the theme integration may not be loading correctly on the frontend.

    Additional Information:

    wp-admin remains accessible.
    The Home Parallax page still exists and is published.
    Attempting to edit the homepage with Elementor results in a preview loading error.
    The issue affects the entire site frontend.

    Could you please advise what component is failing to load and what steps I should take to restore the site?

    Thank you.

    #722176

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please temporarily switch to a default WordPress theme such as Twenty Twenty-five or storefront and check whether the issue persists. Also, deactivate all non-essential third-party plugins and leave only Elementor, WooCommerce, WoodMart Core.

    If the issue still exists, please provide your WP-Admin access in the Private Content field so we can investigate the issue directly on your website and identify the exact cause.

    Best Regards

    #722187

    x.converge.studio
    Participant

    Hello,

    Thank you for your reply and for the suggested troubleshooting steps.

    I have already tested the recommended approach. I temporarily switched to a default WordPress theme and also disabled all non-essential plugins, leaving only Elementor, WooCommerce, and WoodMart Core active. Unfortunately, the issue still persists.

    I will provide temporary WP Admin access through the Private Content field so that you can investigate the website directly and identify the root cause of the issue.

    Thanks

    #722229

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Since the issue persists even with all plugins deactivated and a default WordPress theme active, this confirms that the issue is not related to the WoodMart theme. The problem is occurring at a fundamental WordPress core, database, or server level

    For more details, please follow this guide and fix the issue:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)