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Website won’t load html
- This topic has 12 replies, 2 voices, and was last updated 1 year, 2 months ago by Aizaz Imtiaz Awan.
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October 11, 2023 at 1:45 pm #503318
wnuuwinParticipantwhenever i save any page it displays code.
October 11, 2023 at 3:16 pm #503367
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp login details as administrative role so i will check and give you a possible solution.
Best Regards.
October 12, 2023 at 6:01 am #503504
wnuuwinParticipantHello,
I have deactivated all the 3rd party plugins and even switched to the stock WordPress Theme and the problem still persists. I have reactivated the plugins again as this is a live e-commerce store with people still shopping.
Other issues that also popped up at the same time are the infinite scroll stopped working and when you refresh woocommerce orders it takes you to the “POSTS” page.
Fixes i’ve tried so far.
1. Reinstalling WP core
2. Updating plugins/theme
3. Checking/repairing wp databases
4. Putting cloudflare into development mode
5. Deactivating all plugins and reactivating them one by one.When cloning the site to a staging environment the issue is fixed.
I’ve managed to fix it on the subdomain of this site by reinstalling the core wp files and repairing the database after updating theme and plugins but the fix does not work on the live site.
October 12, 2023 at 6:58 am #503506
wnuuwinParticipantPlease let me know when you’re logging in.
October 12, 2023 at 12:10 pm #503617
wnuuwinParticipantAnother thing of note is when you go to edit a page the url changes.
For example when you click edit it will load like this
https://weed-deals.com/wp-admin/post.php?post=176501&action=edit
but will change to this after a second of loading time
https://weed-deals.com/wp-admin/post.php?post=176501#38;action=edit
October 12, 2023 at 12:57 pm #503631
Aizaz Imtiaz AwanKeymasterHello,
Please increase the PHP version to 8 or higher. Also share the small video for better understanding where you are facing the issue.
Thank You in advance!
Best Regards.
October 12, 2023 at 1:34 pm #503641
wnuuwinParticipantThe site was working with PHP 7.4 when i uploaded it to a staging environment.
October 12, 2023 at 1:34 pm #503642October 12, 2023 at 1:38 pm #503645October 12, 2023 at 3:11 pm #503689
Aizaz Imtiaz AwanKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Best Regards.
October 12, 2023 at 7:49 pm #503773
wnuuwinParticipantyes i’ve tried already the issue still persists.
October 12, 2023 at 8:21 pm #503774
wnuuwinParticipanthello, please do not deactivate the plugins while the site is still live
October 13, 2023 at 12:57 pm #503949
Aizaz Imtiaz AwanKeymasterHello,
You have checked with the default theme and the issue still remains. It means it is not our theme issue. Please increase the PHP version to 8 or higher.
Best Regards.
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