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Weird blocks automatically getting added
- This topic has 7 replies, 2 voices, and was last updated 1 year, 4 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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July 20, 2023 at 11:13 pm #483070
techiebrajParticipantHi,
For the last week, I see weird behaviour in your theme settings, e.g.
In theme settings like, Before “Add to cart button”, After “Add to cart button”, My Account Registration/Login text, some text or blocks is automatically getting added. I tried to remove it many times, but it got generated again.
E.g. On my account page, the issue happened again, check https://corporatespec.com/my-account/ registration section, you will find a black-white space there. If you see in the backend, it shows like this, https://prnt.sc/dN8Bbq1BjLTU
Whats happening?
Thanks!
July 21, 2023 at 12:48 pm #483220
Aizaz Imtiaz AwanKeymasterHello,
Please share the wp login details of your site i will check and give you a possible solution.
Best Regards.
July 21, 2023 at 11:57 pm #483354
techiebrajParticipantHI,
Login attached, make sure this is a production site so please handle it with care 🙂
Thanks!
July 22, 2023 at 12:51 pm #483437
Aizaz Imtiaz AwanKeymasterHello,
Check back your site after completely clearing the browser cache.
Best Regards.
July 22, 2023 at 8:36 pm #483508
techiebrajParticipantHi,
I think you didn’t find the root cause of this issue; you just removed the block from the MY ACCOUNT WoodMart page. Three days ago the issue was happening with a single product before & after the cart button:-
Product page: https://prnt.sc/KTw3ujC4tkXi
Again these blocks got added in before and after add to cart WoodMart text block; see https://prnt.sc/DFiq3C9g3kypPlease check why this is getting added automatically by WoodMart?
Thanks!
- This reply was modified 1 year, 4 months ago by techiebraj.
July 24, 2023 at 9:52 am #483666
Aizaz Imtiaz AwanKeymasterHello,
This is the Iframe Section that is added automatically in your site. Some plugins or customizations might be automatically adding iframes to display additional content or perform certain actions after the “Add to Cart” button is clicked.Now i have removed the sections on your site.
Best Regards.
July 24, 2023 at 9:59 am #483667
techiebrajParticipantHi,
The problem is, it’s getting added again sometime after removal. Also, it’s getting added through WoodMart Theme, so I don’t think any other plugin or customization knows where is the setting of ADD TO CART or MY ACCOUNT in the WoodMart theme. I believe this can only be done by WoodMart or related plugins. Please take a deep look into this 🙂
Thanks!
July 24, 2023 at 4:31 pm #483792
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGSwitch to the parent theme and check.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.Best Regards.
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