Whatsapp link not working on mobile phones (android / Chrome)
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Hi, we have the whatsapp sharing tab activated as you can see in http://www.wissen.mx/matangazo and when we want to share it on whatsapp it works fine on desktops, even if I check it on my iPhone it works, but the problem is when using Android / Chrome it doesnt work it just displays me a message “Can not open the link”
I’ve notice that it is using this link https://wa.me/?text=https://matangazo.mx/ but I don’t now if using https://wa.me is causing this problems, also please check this link
https://matangazo.mx/producto/dental-medica-sur/
If you can see the whatsapp logo (located just above the google map), please see the attached image it is using this link https://api.whatsapp.com/send?phone=5218116966732&text=DENTAL%20MEDICA%20SUR which is using https://api.whatsapp.com and also is not working on android / Chrome
Can you please help us on this?
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Hi,
Could you please try to open the link from the last example in official documentation? https://faq.whatsapp.com/en/general/26000030 The same link used on your website too.
It seems to be a problem with the WatsApp API and we are not able to fix this in our theme scope.
Kind Regards
Thank you for your response, but it is not a link that I can change, Im talking about the sidebar share buttons or if I can change them, can you please tell me the path in the woodmart folder so I can change it?
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You can change it in the file woodmart/inc/shortcodes/social.php.
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