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When I make an order in other language shows empty cart

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  • #353571

    Khalid_Bushnaq
    Participant

    When the customer make an order in Arabic language not shows to the customer the cart is empty but on the other hand the order received by mail for the customer and the admin.

    Also how can i make it the website faster

    Thanks for your support.

    Regards,

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    #353617

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Make sure you have translated all the pages, products, and other content.

    If the problem persists, insert the site admin access into the Private content below the message area. We will take a close look at the settings and guide.

    Best Regards

    #354600

    Khalid_Bushnaq
    Participant

    Hello,

    Thank you for your email and reply I tired to make sure every thing is translated but still didn’t work.

    I shared the admin access at the private sector.

    The original website that I take the backup from is jackarokw.com

    Appreciate your kind support

    #354647

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)