When I try to log in with wrong information.

Hello,

When I type the email and password incorrectly when I try to log in, they do not appear to be an error. the page refreshes and does not determine where the error is.
Please help with this problem.

Best Regards

Hi orangeblossomksa.,

Thanks for reaching to us and appreciate your patience.

To assist you in the best possible manner, I kindly ask that you please include a screenshot that illustrates, and provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

[orangeblossomksa]

Hello,

1: Writing the correct email with the wrong password. https://snipboard.io/BmY43z.jpg
2: Loading. https://snipboard.io/FiLkvb.jpg
3: The page is just refresh, no login was done and no results were given. https://snipboard.io/2apvsR.jpg

Same results on my account page: https://orangeblossomstore.com/my-account/?action=login

Best regards

• This reply was modified 1 year, 4 months ago by orangeblossomksa.

Hi orangeblossomksa.,

Thanks for details.

I can’t access the dashboard, a wheel that turns endlessly. Please double check to see it works on your side.

Regards,

Hi Hung Pham,

I’m sorry this happened with you, you can log in from incognito browser.

Best regards,

Hi orangeblossomksa.,

You hide the notice https://prnt.sc/5XkoP5HxjG8S

Please navigate to Theme Settings > Custom CSS and remove that code and check again.

Regards,

Hi Hung Pham,

Oh, Yes. I succeeded. https://prnt.sc/xOp9fZixL-FE

But the reason for writing this matter is that this message is annoying and is always repeated twice and on many pages. Check it https://prnt.sc/f-gWPoLWty-h

Best regards,

Hi orangeblossomksa,

You can try below Custom CSS

.woocommerce-page .woocommerce-notices-wrapper:nth-of-type(1){
	display: none;
}

Regards,

Hi Hung Pham,

It worked.
Thank you very much for your support.

You can close the topic.

Best Regards.

Hi orangeblossomksa,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

[Author]

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