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When I try to log in with wrong information.
- This topic has 9 replies, 2 voices, and was last updated 9 months, 4 weeks ago by Hung Pham.
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AuthorPosts
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January 22, 2024 at 10:43 am #532042
orangeblossomksaParticipantHello,
When I type the email and password incorrectly when I try to log in, they do not appear to be an error. the page refreshes and does not determine where the error is.
Please help with this problem.Best Regards
January 22, 2024 at 6:56 pm #532356
Hung PhamKeymasterHi orangeblossomksa.,
Thanks for reaching to us and appreciate your patience.
To assist you in the best possible manner, I kindly ask that you please include a screenshot that illustrates, and provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.
Regards,
January 23, 2024 at 9:55 am #532496
orangeblossomksaParticipantHello,
1: Writing the correct email with the wrong password. https://snipboard.io/BmY43z.jpg
2: Loading. https://snipboard.io/FiLkvb.jpg
3: The page is just refresh, no login was done and no results were given. https://snipboard.io/2apvsR.jpgSame results on my account page: https://orangeblossomstore.com/my-account/?action=login
Best regards
- This reply was modified 10 months ago by orangeblossomksa.
January 23, 2024 at 7:45 pm #532823
Hung PhamKeymasterHi orangeblossomksa.,
Thanks for details.
I can’t access the dashboard, a wheel that turns endlessly. Please double check to see it works on your side.
Regards,
January 25, 2024 at 9:19 pm #533702
orangeblossomksaParticipantHi Hung Pham,
I’m sorry this happened with you, you can log in from incognito browser.
Best regards,
January 26, 2024 at 4:49 pm #533914
Hung PhamKeymasterHi orangeblossomksa.,
You hide the notice https://prnt.sc/5XkoP5HxjG8S
Please navigate to Theme Settings > Custom CSS and remove that code and check again.
Regards,
January 27, 2024 at 1:21 pm #534086
orangeblossomksaParticipantHi Hung Pham,
Oh, Yes. I succeeded. https://prnt.sc/xOp9fZixL-FE
But the reason for writing this matter is that this message is annoying and is always repeated twice and on many pages. Check it https://prnt.sc/f-gWPoLWty-h
Best regards,
January 28, 2024 at 8:31 am #534236
Hung PhamKeymasterHi orangeblossomksa,
You can try below Custom CSS
.woocommerce-page .woocommerce-notices-wrapper:nth-of-type(1){ display: none; }
Regards,
January 28, 2024 at 10:20 am #534247
orangeblossomksaParticipantHi Hung Pham,
It worked.
Thank you very much for your support.You can close the topic.
Best Regards.
January 28, 2024 at 10:32 am #534251
Hung PhamKeymasterHi orangeblossomksa,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
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