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When trying to import the FOOD theme, I get the following message and am unable

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  • #718766

    planstel
    Participant

    Hello. I need your help.

    When trying to import the FOOD theme, I get the following message and am unable to proceed.

    Please refer to the message below.
    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    It works fine in Gutenberg and WPBakery. It is only unusable in Elementor.

    Thank you.

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    #718807

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function.

    If the issue remains, Please try to deactivate the third-party plugins and increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

    If the issue still remains, share the site access so I can further check on your site and give you a possible solution.
    https://postimg.cc/RNBwFVgV

    Best Regards

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