When user request for password reset

When a user request for password reset, can we also send an email to custom email address?

Hello,

WooCommerce has a built-in Password Reset email under WooCommerce > Settings > Emails, which is sent to the customer when they request a password reset. However, sending an additional copy to a custom email address is not available as a standard WooCommerce setting and would require custom code which is out of theme support policy.

Please refer to the following WordPress developer guide for more information: https://developer.wordpress.org/reference/hooks/retrieve_password_notification_email/

Hope this Helps!

Best Regards

Can administrator accounts have MFA?

Hello,

Yes, administrator accounts can use MFA (Multi-Factor Authentication), but this functionality is not provided by the WoodMart theme itself.

MFA is generally handled by WordPress security plugins or your hosting/security provider. You can use a security plugin that supports two-factor authentication for administrator accounts, such as TOTP-based authentication.

Best Regards.

Please close ticket.

Hello,

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
https://www.trustpilot.com/review/xtemos.com

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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