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Whislist page issue

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  • Author
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  • #416513

    coveti
    Participant

    Wish list became an empty page after we updated the theme to the latest version.

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    #416594

    Hello,

    Your issue has been solved. Actually, you have not updated the theme plugins after the theme update. I have updated the plugins now the wishlist page is working fine.

    Best Regards.

    #416684

    coveti
    Participant

    Thank you.
    Part of the issue still exists.
    We are using PureClarity for recommended products on the website. On the PureClarity carousel, the wishlist icons used to work, but now they are not working.
    Please check the below video to fully understand the issue:
    https://www.loom.com/share/071be05c661f4981bd7f36c3f757c3d8
    We contacted Pureclarity and they said the wishlist icon was designed to be part of the theme and we need to contact you to fix it as it happened after the theme update.
    Please check the Carousel code in the attached

    • This reply was modified 2 years, 1 month ago by coveti.
    #416694

    coveti
    Participant

    Thank you.
    Part of the issue still exists.
    We are using PureClarity for recommended products on the website. On the PureClarity carousel, the wishlist icons used to work, but now they are not working.
    Please check the below video to fully understand the issue:
    https://www.loom.com/share/071be05c661f4981bd7f36c3f757c3d8
    We contacted Pureclarity and they said the wishlist icon was designed to be part of the theme and we need to contact you to fix it as it happened after the theme update.
    Please check the Carousel code here: https://www.mediafire.com/file/820qatu1q1yhbev/PureClarity_custom_recommender/file

    #416889

    coveti
    Participant

    We did fix the issue by adding data-key=”353db735c7″ to our wishlist code

    #416898

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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