White border (or space) although line is on stretch

[postbox-007]

I have a small optical problem.

I have a white border on the left side of the page in the link. This is immediately noticeable, especially on mobile devices. The Row setting is to stretch.

How can I get rid of the white border so that the background takes up the entire width of the screen?

• This topic was modified 3 months, 1 week ago by postbox-007.

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Hi,

We have checked your site, and at first glance, it appears completely normal without any white border on the sides. Here are the screenshots:
• Chrome: https://monosnap.com/file/0mM02Qu4CIUYqXTpIm5TbmIA1w2efY
• Safari: https://monosnap.com/file/nOHMN9W215JuZLbg1Ng2nQXMQYtRlM

If you are still experiencing this issue on your site, please provide us with more information about the conditions under which you observe it, including:
• Device (e.g., Windows PC, MacBook M1, etc.)
• Browser.
• Screen resolution set on your device.
• Zoom level used in the browser.
• Zoom level set at the operating system level.

Kind Regards

I see this white border (always on the left) on all devices. Cache and cookies cleared on all devices, default zoom level

Laptop: Win11, Chrome, Firefox, Edge
Mobile: Edge, Chrome, Firefox

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Thank you for the clarification. Please provide access to your site so we can review the settings on your page.

Kind Regards

[postbox-007]

Hello.
It has “fixed itself”, at least on mobile devices. I didn’t do anything else yesterday after clearing the cache etc. Today the white stripe as seen yesterday in the screenshot is no longer there. No idea what that could have been.

BUT: On desktop view, the white border is still there (the English and German page)

• This reply was modified 3 months, 1 week ago by postbox-007.
• This reply was modified 3 months, 1 week ago by postbox-007.

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Since we still haven’t been able to reproduce this issue on your website, we cannot provide you with an exact ready solution, but we suspect that this problem is caused by you adding “6vw” margins to the left and right of your row (https://monosnap.com/file/PikDUz5doj0Qj7gnDelkWkkb5UbCcd) which is unnecessary when using the “stretch row” option and could potentially affect the functionality of the WPBakery “stretch” script that you’re using.

If you notice this problem again, try removing these margins and test again.

Kind Regards

[postbox-007]

This padding is built in for the content of the row (the buttons, for example). The row itself, i.e. for the colored background, should extend over the entire width.

If I remove the padding, then the buttons are also over the entire width, which they should not be.

• This reply was modified 3 months, 1 week ago by postbox-007.

Based on your response, we are talking about different margins added to different elements of your page. The 6vw margins we mentioned in our previous response are added to the first main row of your page. You can find them here https://monosnap.com/file/1AwpENUlYsogrdBYYZMWjbovdKRYIu. Removing them won’t affect the width of the buttons, but it will affect the functionality of the “stretch row” option. Try removing these margins and test if white border persist after that.

Kind Regards

Thank you very much. With your advice I was able to solve this.

I have changed the line structure slightly. (I removed the margins on the individual buttons, created a new inner row and only set this with the margins.

Now it seems to work properly.

Great that you were able to solve this issue. If you have any questions, please feel free to contact us.

Kind Regards

[Author]

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