White line on website content
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Hello!
The site has content across the entire width.
The background is dark and it became visible that there is a white stripe to the left of the screen.
I read that this is due to [class*=”wd-section-stretch”].
Help me fix the error.
Hi tereshchenko.valerii,
Thanks for reaching to us and appreciate your patience.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hung PD
Hi tereshchenko.valerii,
To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hung PD
The stripe is not visible in the screenshots. Go to the page and you will see a strip on the left
Hi tereshchenko.valerii,
Please edit page via Elementor > select Container widget > Advanced tab and remove Custom margin left https://ibb.co/8R2VvW1
Regards,
Hung PD
You misunderstood the proble.
Go to the page and you will see a white stripe on the left!!!
Hi tereshchenko.valerii,
I tested on few themes, even with default theme and it is just smallest stripe as you mentioned, so this is non-related theme issues. It depends on how browsers works.
Hope it clears.
Regards,
Hung PD
There can’t be no solution.
Hi tereshchenko.valerii,
Could you please check yourself how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront and run the test with the default theme to understand if it is our theme issue or not? Also share the screenshot of the issue with the default theme.
Best Regards,
Hung PD
If I turn on the default theme, the content is simply distorted. I can’t test it that way.
Hello,
Can you please share a screenshot showing which white line is showing on your site and where?
Best Regards.
The stripe isn’t visible on the screenshot. Could you please go to the website and take a look? I’ve included the link. The stripe isn’t visible on the screenshot. Could you please go to the website and take a look? I’ve included the link.
Hello,
You are using a very old version of the theme and not updating the theme. Please update the new version of the theme “WOODMART WordPress NEW: 8.5.5 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/
Best Regard
Fair enough, but I don’t think that will solve the problem, since this bug occurred even when the theme and plugins were up to date.
Hello,
If the issue was also present when the theme and plugins were up to date, then updating may not resolve it.
In that case, please update your website to the latest version of WoodMart and, if the issue still persists, let us know we will investigate the issue further on your website and identify the cause.
Best Regards
.
