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  • #220400

    mahnaz
    Participant

    Hi dear
    two pages in my site show white
    I think it’s an error from theme
    please check it
    My site in live and it’s really bad for our company

    #220457

    Hello,

    I saw the screenshot you attached and visited your website and the pages you mentioned are working fine on my end.

    Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/MV7ZHGR
    https://ibb.co/zsVWHFX

    Best Regards.

    #220499

    mahnaz
    Participant

    yes Before you see my ticket I try a lot and suddenly all of the thing is clear
    But my client scare about this, I search in internet and I understand 2 reasons it’s usual, hosting and another them, Do you know about it?
    .and now I see https://snipboard.io/YdoUTb.jpg this error
    My site has a discount for all bike, Something wrong in my website, please check it, you have access this please check it, thanks
    and I want to know why I see red shap in bike product?
    best

    #220523

    Hello,

    I saw the screenshot you attached. Sometimes the website is loaded correctly that’s why that happened.

    For the second issue. Please deactivate all the third party plugins, activate parent theme, clear cache and check back.

    If the problem continues then leave the third party plugins deactivated and provide admin panel login details with the permissions to debug the issue then we will troubleshoot with theme plugins.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)