Home Forums WoodMart support forum White screen after a new user registers an account.

White screen after a new user registers an account.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #689371

    2donjohnson
    Participant

    Hello, user tries to register and it sends to a white screen. The user is shown as logged in, however hit F5 to refresh and you can see everything fine. How can I fix?

    Thank you, have a wonderful day,

    Don

    Attachments:
    You must be logged in to view attached files.
    #689413

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The issue you described may occur due to a conflict between one of the login, verification, or security-related plugins that handle redirects after registration.

    Please try temporarily deactivating the following plugins one by one and test the registration process after each step:

    • User Verification by PickPlugins
    • Slider Revolution Login Page Add-on
    • Login as User
    • Wordfence Security

    This will help identify if any of these plugins is causing the redirect issue.

    Best Regards,

    #689432

    2donjohnson
    Participant

    Thank you

    #689449

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘White screen after a new user registers an account.’ is closed to new replies.