White Screen Appears During Page Transitions

Hello
I am experiencing technical issues with my website on Apple devices, including iPhones, MacBooks, and even the Firefox browser. At times, products cannot be added to the cart, or the pages fail to load, remaining stuck on a white screen during transitions.

Initially, I was using a theme purchased from QPluPlus, but I have since installed the licensed version from ThemeForest and applied all necessary updates. I also disabled caching plugins, yet the issue persists. The website is hosted on Hostinger, and I have ensured that there are no server-related problems.

It is quite frustrating to encounter such issues with a newly purchased and otherwise high-quality theme. Could you please advise on the best course of action to resolve this problem?

Looking forward to your guidance.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please send us a video of the problem so we can better understand what is wrong.

Kind Regards
XTemos Studio

Hello ; i deactivated all other pluqins but some browsers do the same mistake. you can see the videos at drive link.

By the way i want to use all other pluqins too.

We just tested this on MacBook and didn’t notice this problem. Here is the video https://gyazo.com/9b64b12f18a1e0f990b8b3200448d0e1
Could you please clarify what actions should we take to reproduce this?

Hello ;

Hava you tried iphones ?

Yes, we tested with iPhone as well. Here is a screenshot https://gyazo.com/5c01a111310569a92d49ee8cfbe2ceb2

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