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White space between elements

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #452102

    xyrios.nl
    Participant

    Dear,

    As you can see there is a big white space between the “reviews badge” and the “product description”, see image that I have added to this topic.

    This bug only appears on mobile device.
    How can I delete this?

    I have tried to purge cache multiple times.
    I have also tried to edit the layout of the elements on this page with elementor.
    I have tried to delete unused css.

    NOthing works.

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    #452104

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the site to take a better look at the issue there.

    I await your response.

    Kind Regards

    #452107

    xyrios.nl
    Participant

    Here you go

    #452112

    Luke Nielsen
    Keymaster

    Hello,

    For the “Reviews” section change the margin-bottom to -50px and then recheck the issue.

    https://monosnap.com/file/O5WMqHs7UW7YBgdyoBG6ZIxWipKCp5

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #452120

    xyrios.nl
    Participant

    I have changed the bottem margin like you told me to but nothing changed.

    But I find it weird because when i change my desktop to mobile width, the page looks perfect.

    However, when I look on my Iphone, the website looks off.

    Can you look on your mobile version to make sure the problem is not within the cache of my iphone?

    #452122

    xyrios.nl
    Participant

    Are you working on the website?

    #452131

    xyrios.nl
    Participant

    HELLO?>??

    #452133

    Luke Nielsen
    Keymaster

    Wait a minute, I will check it.

    Thanks for your patience. Hopefully, you are doing well.

    Kind Regards

    #452134

    xyrios.nl
    Participant

    Thanks I am doing well.

    Only a little bit irritated because the theme has so much bugs and glitches lately.

    #452158

    Luke Nielsen
    Keymaster

    After I looked into the situation, I found that this product has extra content (html_block id=“10785”) which has an error that breaks the whole structure on a single product. So I suggest you remove that extra content and recheck the issue. Do not forget to clear the cache.

    https://monosnap.com/file/nNaxISOmOPyIc8AP4iNBga209mc3eC

    Kind Regards

    #452162

    xyrios.nl
    Participant

    Thanks, the product description is back.

    But this problem has not been fixed yet.

    Do you know what it could be?

    Attachments:
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    #452167

    Luke Nielsen
    Keymaster

    I see that you have added more negative margin and it looks better now.

    https://monosnap.com/file/nFtYAHM5yS9aWNOjVt0hmEs3C8bYWr

    Let me know if you have sorted this out.

    Kind Regards

    #452176

    xyrios.nl
    Participant

    Oke I fixed the problem.
    Thank you for the help! Appriciate it.

    #452177

    Luke Nielsen
    Keymaster

    You are welcome!

    If you are looking to explore some options of our theme, feel free to reach out to me at any time. I will be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)

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