White space is back on mobile version of website.

Original ticket.
https://xtemos.com/forums/topic/fix-mobile-version-white-space-issue/

Hello,

Please Go to Woodmart >> Header builder >> Edit header and hide the header bottom on Mobile.

Screenshot: https://gyazo.com/ca2fa001d14c3af77db8359cc79b0d23

Best Regards

This did not work.
I made the change and it is still the same.

nothing seems to be working when you change it in the mobile header section.
See video : https://www.awesomescreenshot.com/video/10584282?key=7940fa328c18a4162c4f08f8895cd765

Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

Any update on this yet why changes to mobile theme are not working ?

Hello,

Please provide the admin panel login details of the website to let me assist you further.

Best Regards

hello team still waiting for an answer on this open ticket.

Hello,

To check the issue we need the login details of the website. Please provide the admin panel login details to let me assist you further.

Best Regards

You already have admin access

Hello,

Your issue has been Resolved. Please clear cache and check back.

Best Regards

thank you but I still have an issue with the header builder.
Please see video https://www.udrop.com/file/78Gj/screen-capture.webm
I can not modify anything that I can put text on the mobile version.

Hello,

Please deactivate all the third party plugins then check back.

Best Regards

This is your theme not working not a plugin.
I can not disable 30 plugins to figure out why your theme is not working correctly in the editor box.
I sent you a wecast to see what your theme is doing.

Hello,

To find the cause of the issue you need to deactivate all the third party plugins. Then we will troubleshoot with the theme plugins.

Best Regards

This plugin when enabled is what makes your theme editor not work.
Embed Plus Plugin for YouTube
Enable while troubleshooting
YouTube Embed Plugin. Embed a YouTube channel gallery, playlist gallery, YouTube live stream. Lite embeds with defer JavaScript and facade options

Version 14.1.3 | By Embed Plus for YouTube Team | View details

fixed the issue I removed that plugin and re installed it

Hello,

We are Glad that your issue has been Resolved.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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