Why can’t the title logo be changed？

Hello, I have already changed the logo in the theme generator with the size of 369*53, but it is not taking effect.（This is the second time I’m posting for help.）

Attachments:

You must be logged in to view attached files.

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

Hello, thank you very much for your response. I have changed the trademark, and it has taken effect in some areas, but not in others

Could you please check this issue?

Hello,

Your given logins are not correct. Please share the correct logins so I will check and give you the possible solution.

Best Regards.

Sorry, this time it’s correct. Could you please check it?

Hello,

I have uploaded the site logo and then saved the header, now the logo is showing fine on your site, please see the attached screenshot.

Best Regards.

Attachments:

You must be logged in to view attached files.

Thank you very much for your help. If I need to use the theme on another website, how should I do it?

Hello, thank you very much for your help. However, I noticed in the attachment you uploaded that some information might be leaked. I kindly request you to delete it. Thank you again for your assistance.

Attachments:

You must be logged in to view attached files.

Hello,

1. If you want to use the same license then you have to deactivate the license from the old site and use it on the new site. But you can use the license of one theme only for one live site.

2. No worry about that, the attachment is only visible to you or me, it is not public.

Best Regards.

Alright, thank you very much!

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

Posts