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Why does it load page quickly and automatically as soon as submitted a form?

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #211581

    CYCLEPRO
    Participant

    Hello there,

    Why does it load page quickly and automatically as soon as a form submitted? so that users cannot clearly view the prompt says: “Your request has been sent successfully. We’ll reply you asap. Thank you!” As i knew there was a button X with in the end of prompt which only user clicked it will close the prompt.

    YITH Support Team told me that “this behavior is done by the Woodmart theme that hijacks all notices in that popping up banner.”

    Please advise, thanks!

    Regards,

    #211584

    Artem Temos
    Keymaster

    Hello,

    Could you please send us a screenshot of how it works with the default WordPress theme and send us your admin access so we can switch between themes and check ourselves?

    Thank you

    #211594

    CYCLEPRO
    Participant

    Hello,

    please see scresnshot, thanks!

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    #211599

    Artem Temos
    Keymaster

    Sorry, we asked about the screenshot of how it works with default theme.

    #211616

    CYCLEPRO
    Participant

    Hi, I will not switch to default theme to test because it’s so difficult for me.
    the screenshot let you know how it works before, I hope you can find something to do or that’s ok if you cannot make a decision. Sorry!

    #211625

    Artem Temos
    Keymaster

    It is not a notice problem but seems to be a plugin issue. That is why we have to check it with default theme first.

    #211626

    CYCLEPRO
    Participant

    okay, let’s forget it, thanks anyway

    #211627

    Artem Temos
    Keymaster

    Contact us when you will have any further information or you will see that the problem is related to WoodMart. We will check it.

Viewing 8 posts - 1 through 8 (of 8 total)