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Why home page looks different now?

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  • #421081

    LivaR
    Participant

    Why website looks different on different browsers? I attached two pictures: using chrome, brave and internet browsers. I need the site to look like in Brave browser. What has happened after latest update? My client is furious and I can’t understand how to fix all these issues (also pictures are dislocated in product grid) and why they appeared.. very frustrating. Is it possible to change to the previous update version? I need to solve this asap or I am loosing a client..

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    #421107

    Hello,

    Please check the Dashboard > Settings >General: HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #421114

    LivaR
    Participant

    Hi! Thank you Elise. Sending access info. Website was published already in May and all this time all was good. Last week something happened (I suspect it’s related to the theme’s recent update) and site has two errors – product grid is not looking the same and this error.

    #421418

    Hello,

    I check the site on different browsers: https://gyazo.com/ca59686e286f3cb2a36c581d86cd9997 and https://gyazo.com/03ea51c86cdf335ccc6597d9f3e8f016

    Please describe how we can reproduce the issue.

    Best Regards

    #421554

    LivaR
    Participant

    Hi! Thank you for checking. Now also on my computer all looks good. Not sue what that visual error was but now it’s gone.

    #421722

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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