Home Forums WoodMart support forum Why I do not see Alternative-Energy REV Slider

Why I do not see Alternative-Energy REV Slider

Viewing 25 posts - 1 through 25 (of 25 total)
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  • #232063

    YesimBozoklu
    Participant

    Hello,

    I download the woodmart alternative energy theme. Slider Rev does alternative-energy does not show on the home page. Also, Slider rev is asking me for the purchase. I do not want to purchase it. Please help.

    Also, the site is so slow, I really can not work. Why is it like this?

    Also, what Ajax error means. sometimes, it pops up.

    Thanks.

    #232067

    Artem Temos
    Keymaster

    Hello,

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? We are not able to login with the provided password.

    Thank you in advance

    #232082

    YesimBozoklu
    Participant

    Thank you so much for your quick response!

    The password is correct. Please Do not make copy-paste. I just tried it it is working.

    #232089

    Artem Temos
    Keymaster

    Please, disable all external plugins first.

    #232091

    YesimBozoklu
    Participant

    Which plugins belongs to Woodmart, Please tell me what are those plug-ins that i need to remove ? I do not know. Thanks.

    #232095

    Artem Temos
    Keymaster

    Plugins related to WoodMart:

    Slider Revolution

    WPBakery Page Builder

    Woodmart Core

    Contact Form 7

    MailChimp for WordPress

    WooCommerce

    Safe SVG

    Elementor

    #232098

    YesimBozoklu
    Participant

    I need those plugins, like duplicate, ninja, why do we need to remove it.

    #232099

    Artem Temos
    Keymaster

    You can deactivate them temporarily since they may cause such kind of errors on your website.

    #232100

    YesimBozoklu
    Participant

    OK

    #232102

    YesimBozoklu
    Participant

    it is ready for your review

    #232103

    YesimBozoklu
    Participant

    Slider Rev does alternative-energy does not show on the Slider rev folder

    Also, the site is so slow, I really can not work. Why is it like this?

    Also, what Ajax error means. sometimes, it pops up.

    #232104

    YesimBozoklu
    Participant

    Please see the attachment. Thanks

    #232109

    YesimBozoklu
    Participant

    If this theme does not work, can I still change the theme? thansk

    #232111

    YesimBozoklu
    Participant

    Did I NOT download correctly the theme?

    #232112

    Artem Temos
    Keymaster

    We see that the slider is working correctly now. Please, check from your side.

    In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

    Kind Regards
    XTemos Studio

    #232113

    YesimBozoklu
    Participant

    I have not start working the site. No content or anything. I just added the plug ins.

    #232114

    YesimBozoklu
    Participant

    Do you see the Alternative energy slider in Slider Rev? I do not see it? so i can not design. I could not start anything on my site. thats why i am asking you

    #232117

    YesimBozoklu
    Participant

    do you understand me. Alternative energy slider is not in the Slider rev folder. therefore I can not make my own design. did you look the attachemnet?

    #232118

    YesimBozoklu
    Participant

    Most likely, your website performance suffers from the content you have added to your website: I did not have any content or anything. no photo. please HELP!

    #232119

    YesimBozoklu
    Participant

    Please see the attachemnet thanks

    Attachments:
    You must be logged in to view attached files.
    #232126

    YesimBozoklu
    Participant

    Please respond: where is the ALTERNATIVE-ENERGY REV SLIDER Folder?

    #232137

    Artem Temos
    Keymaster

    It is not a Revolution slider. This particular slider is built using our WoodMart slider functionality. And you can find it here https://prnt.sc/uwal1c
    As for the performance, we don’t see any problems with the theme when you disabled external plugins.

    #232144

    YesimBozoklu
    Participant

    Please look at the header slider:
    https://woodmart.xtemos.com/demo-alternative-energy/demo/alternative-energy/

    That is not a slider it is an IMAGE

    #232145

    YesimBozoklu
    Participant

    It is a very easy question!

    Slider you provide it is not in the folder where is it?

    The image you point out is not slider, it s an image

    #232215

    Artem Temos
    Keymaster

    Sorry, but we don’t quite understand the problem. It is not a single image but our theme’s slider with three slides https://gyazo.com/21763d01a2de87da79c474272a710802
    Or you mean that you need an image from the slider?

Viewing 25 posts - 1 through 25 (of 25 total)